rights and responsibilities

Your Rights and Responsibilities

Educate yourself on our agreements, policies, chargers, and more…

cross country movers

Rights and Responsibilities


According to the Federal Motor Carrier Safety Administration's (FMCSA),
we are hereby required to hand the following documents to you:

Your Rights and Responsibilities
Ready to Move

These documents aim to protect both the client and the mover, by establishing expected "rights and responsibilities" for both sides to abide by. Please take a moment to download these documents and learn their content, so by the time you are moving cross country, you will already be well educated on your rights and responsibilities, and on the terms and conditions of the moving contract (bill of lading), should any issue arise.


Credit Card Agreement
Arbitration Program
Terms and Conditions
Delivery Policies
Storage Policies
Potential Charges
Wrapping, Packing & Unpacking Charges
Payment Policy & Important Info
Third Party Instructions

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Storage Locations

Los Angeles
5698 Bandini Blvd B.
Bell, CA 90201
P: 888-680-7200 Ext. 102
San Francisco
2000 McKinnon Ave.
San Francisco, CA 94124
P: 888-680-7200 Ext. 135
New York
210 Meadowlands Pkwy d,
Secaucus, NJ 07094
P: 888-680-7200 Ext. 131

Business Hours(PST)

Monday: 8am - 4pm
Tuesday: 8am - 4pm
Wednesday: 8am - 4pm
Thursday: 8am - 4pm
Friday: 8am - 4pm
Saturday: Closed
Sunday: Closed
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