rights and responsibilities

Your Rights and Responsibilities

Educate yourself on our agreements, policies, chargers, and more…

cross country movers

Rights and Responsibilities


According to the Federal Motor Carrier Safety Administration's (FMCSA),
we are hereby required to hand the following documents to you:

Your Rights and Responsibilities
Ready to Move

These documents aim to protect both the client and the mover, by establishing expected "rights and responsibilities" for both sides to abide by. Please take a moment to download these documents and learn their content, so by the time you are moving cross country, you will already be well educated on your rights and responsibilities, and on the terms and conditions of the moving contract (bill of lading), should any issue arise.


Credit Card Agreement
Arbitration Program
Terms and Conditions
Delivery Policies
Storage Policies
Potential Charges
Wrapping, Packing & Unpacking Charges
Payment Policy & Important Info
Third Party Instructions

Back to CNYX Policies Main Page

Storage Locations

Los Angeles
5698 Bandini Blvd B.
Bell, CA 90201
P: 888-680-7200 Ext. 102
CA - NY Express Cross Country Movers Los Angeles
Movers from LA to NYC
San Francisco
745 85th Ave
Suite L. Oakland, CA 94621
P: 888-680-7200 Ext. 135
CA - NY Express Cross Country Movers San Francisco
Movers from SF to NYC
New York
210 Meadowlands Pkwy d,
Secaucus, NJ 07094
P: 888-680-7200 Ext. 131
CA - NY Express Cross Country Movers New York
Movers from NYC to SF and LA

Business Hours(PST)

Monday: 8am - 4pm
Tuesday: 8am - 4pm
Wednesday: 8am - 4pm
Thursday: 8am - 4pm
Friday: 8am - 4pm
Saturday: Closed
Sunday: Closed
Shannon L.
Shannon L.
Jan 5, 2024

Movers who packed my things up in NY were great. I was also very impressed with how clear everything was, how fast the move coordinator Eric was with getting back to me. Read more testimonials

Danielle
Danielle Francisco
Feb 11, 2024

Terrific experience with Andres and his team. They were quick, efficient and very knowledgeable. Read more testimonials

Ria B.
Ria B.
Jan 10, 2024

Everything went smoothly with CA-NY Express Movers. They packed up my apt in NYC in no time, put it into storage for me while we found our new house. Read more testimonials

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