rights and responsibilities

Your Rights and Responsibilities

Educate yourself on our agreements, policies, chargers, and more…

cross country movers

Rights and Responsibilities


According to the Federal Motor Carrier Safety Administration's (FMCSA),
we are hereby required to hand the following documents to you:

Your Rights and Responsibilities
Ready to Move

These documents aim to protect both the client and the mover, by establishing expected "rights and responsibilities" for both sides to abide by. Please take a moment to download these documents and learn their content, so by the time you are moving cross country, you will already be well educated on your rights and responsibilities, and on the terms and conditions of the moving contract (bill of lading), should any issue arise.


Credit Card Agreement
Arbitration Program
Terms and Conditions
Delivery Policies
Storage Policies
Potential Charges
Wrapping, Packing & Unpacking Charges
Payment Policy & Important Info
Third Party Instructions

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Storage Locations

Los Angeles
5698 Bandini Blvd B.
Bell, CA 90201
P: 888-680-7200 Ext. 102
CA - NY Express Cross Country Movers Los Angeles
Movers from LA to NYC
San Francisco
745 85th Ave
Suite L. Oakland, CA 94621
P: 888-680-7200 Ext. 135
CA - NY Express Cross Country Movers San Francisco
Movers from SF to NYC
New York
210 Meadowlands Pkwy d,
Secaucus, NJ 07094
P: 888-680-7200 Ext. 131
CA - NY Express Cross Country Movers New York
Movers from NYC to SF & LA

Business Hours(PST)

Monday: 8am - 4pm
Tuesday: 8am - 4pm
Wednesday: 8am - 4pm
Thursday: 8am - 4pm
Friday: 8am - 4pm
Saturday: Closed
Sunday: Closed
Adriaan T.
Adriaan T.
Aug 10, 2025

Making a point of writing a review since it's hard to find reasonable moving companies. Read more testimonials

Nicole Hyman
Nicole Hyman
Oct 08, 2025

I had to move high-end artwork and furniture from our office in a high-rise building in Westwood, CA to two separate luxury residences - one in Wainscott, NY and one in Greenwich, CT.Read more testimonials

Danielle K.
Danielle K.
Aug 11, 2025

Very competitive prices and warm customer service. I have used them twice now, in 2021 to LA - and 2025, back to NYC. Read more testimonials

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