potential charges

Potential Charges


Charges below are applied by all moving companies. When comparing quotes make sure to also compare these. Please inform your relocation consultant if you think any of these services are relevant to your move - both at pickup & delivery locations.

Attention - Stairs and Long Carry are the most common charges

Stairs Charge 0-20 Steps 21-40 Steps 41-60 Steps 61-80 Steps Over 80 Steps
15 Items
* Not over-sized/Not over 250 pounds.
Free Free $50 $100 Requires Custom Pricing
16 Items - 350 CF Free $100 $150 $200
351-700 CF Free $150 $225 $300
701 CF & Up Free $180 $270 $360
* If applicable, charges will be assessed and applied by the foreman on move day.
* Count starts from ground floor.
Long Carry Charge 0-120 Feet 121-240 Feet 241-360 Feet 361-480 Feet Over 480 Feet
15 Items
* Not over-sized/Not over 250 pounds.
Free Free $75 $125 Requires Custom Pricing
16 Items - 350 CF Free $100 $150 $200
351 - 700 CF Free $150 $225 $300
701 CF & Up Free $180 $270 $360
* Applies when the distance between our truck and your Apt/home/office/storage unit's front door is greater than 120 feet.
* If applicable, charges will be assessed and applied by the foreman on move day.

Parking Space Reservation: Please do your best to reserve a parking space for our truck on move day (approx. 35ft.+), contact your local city hall for more info (NYC does not offer parking reservation permits). If a proper parking spot will not be available on move day, our driver will discuss alternative options with you. If a parking citation is issued, CNYX is to be reimbursed by the customer.

Travel 31 Miles & Over: An additional travel fee of $3 per mile will be charged when your pickup and/or delivery location address is 31 miles & over from our local branch warehouse - zip codes (NJ 07073 / SF 94124 / LA 90201). The charge is calculated one-way, from our branch location to your door. Attention: we only deliver within 150 miles radius from our NY/LA/SF branches. If your final destination is outside of this radius you might want to book with a different company. Make sure to read our delivery policies at Moveeast.com/delivery-policies.

Special Items: Some items require additional care or special handling. For such items (like pianos or motorcycles for example) an additional charge of $250/item will apply. Consult with your estimator for pricing of articles requiring crating or other specialized treatments, as these charges will vary.

Multiple Pickup/Delivery Locations: $150 will apply for each additional location. Travel charge will apply on top if any of the locations is over 30 miles radius; calculating the miles based on distance between our branch and the farthest location.

Tipping: As in the restaurant business, tips are customary in the moving industry as well. If you choose to tip, it is best to tip each crew member personally. Average amounts range from 4% - 6% of the total move cost - to be split evenly between the crew members. Tip amounts also depend on your generosity and on the crew's work quality and move size. Keep in mind that there are 2 separate crews (Pick up crew & Delivery crew) so it's about 4% - 6% per crew. Under no circumstances should you feel pushed to give a tip. If you sense the slightest pressure, please contact us immediately!

Rights and Responsibilities
Credit Card Agreement
Arbitration Program
Terms and Conditions
Delivery Policies
Storage Policies
Wrapping, Packing & Unpacking Charges
Payment Policy & Important Info
Third Party Instructions

Back to CNYX Policies Main Page

Storage Locations

Los Angeles
5698 Bandini Blvd B.
Bell, CA 90201
P: 888-680-7200 Ext. 102
CA - NY Express Cross Country Movers Los Angeles
Movers from LA to NYC
San Francisco
745 85th Ave
Suite L. Oakland, CA 94621
P: 888-680-7200 Ext. 135
CA - NY Express Cross Country Movers San Francisco
Movers from SF to NYC
New York
210 Meadowlands Pkwy d,
Secaucus, NJ 07094
P: 888-680-7200 Ext. 131
CA - NY Express Cross Country Movers New York
Movers from NYC to SF & LA

Business Hours(PST)

Monday: 8am - 4pm
Tuesday: 8am - 4pm
Wednesday: 8am - 4pm
Thursday: 8am - 4pm
Friday: 8am - 4pm
Saturday: Closed
Sunday: Closed
Adriaan T.
Adriaan T.
Aug 10, 2025

Making a point of writing a review since it's hard to find reasonable moving companies. Read more testimonials

Nicole Hyman
Nicole Hyman
Oct 08, 2025

I had to move high-end artwork and furniture from our office in a high-rise building in Westwood, CA to two separate luxury residences - one in Wainscott, NY and one in Greenwich, CT.Read more testimonials

Danielle K.
Danielle K.
Aug 11, 2025

Very competitive prices and warm customer service. I have used them twice now, in 2021 to LA - and 2025, back to NYC. Read more testimonials

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