what your movers want you to know

What Your Movers Want You To Know

Know what your movers will need from you

cross country movers

What Your Movers Want You To Know


Choosing to have a professional moving company transport your belongings means that you have entrusted them to do a job well, better than any other company, or even yourself. You are paying for professionalism. And with that high level of service, comes knowledge. So, just like you will have requirements that your chosen moving company must fulfill, they to will have requisites from you which will make moving day a smooth experience for all.

What You Need To know

1. Packing Should Be Completed Before The Movers Arrive
If you will not be using the services of the moving company to professionally pack your belongings, once the movers arrive, they will expect everything to be packed properly and ready to begin loading onto the truck. If you are still in the packing process, it will delay the move and may cost you financially.

2. Have Your Paperwork Organized
Prior to the movers arriving, having and knowing where all your documents are is vital. Especially the bill of lading.

3. Mark Any Items Not To Be Moved Or Touched
If there are things that are not being moved, or items you do not want the movers to touch, clearly mark these items. Providing this information will save time and be informative to the movers.

4. Boxes Should Be Labeled Correctly
Once your items have arrived at the new destination, the movers will unload your belongings into your new home. If you require that the boxes be placed in their respective rooms, to save time and confusion, having them clearly labeled will make everyone a lot happier. Even if the boxes will be in one room to begin with, having each box labeled will make your life much easier when the time does come to unpack.

When labeling your boxes, include: room, contents and any special handling instructions, such as: FRAGILE, or This Side Up. Make sure to use a marker or pen that can be clearly seen.

5. Make Sure No Non-Allowables Are Packed
Once you have hired a moving company, they should provide you a list of Non-Allowable Items These items include hazardous, perishables, some personal belongings, firearms, and plants and pets that are not allowed by law, to be transported by a moving company.

6. Pets Should Be Kept Out Of The Way Of The Movers
Once the movers arrive, there will be a lot going on. Pets can become frightened. There will be heavy items being maneuvered and strangers in your home. Keeping your pets away is the best thing. However, if they will be present, make sure there is a space for them that is calm and safe.

7. Be Present On Moving Day
Like any professional, movers know what they are doing. They are trained and come with experience; they have encountered unexpected challenges that present themselves on moving day. You being there on moving day is important, yet staying in the sidelines and allowing the movers to do their job is a must. Details should have been outlined and confirmed prior to moving day. But, if any questions or concerns do come up, being able to immediately discuss and resolve these problems with you, will keep the move flowing and moving at a steady speed.

If you are not able to be present on moving day, have a third party, such as a family member, or good friend available to assist the movers. Make sure you go over the details of the move with the person you have chosen. They will be required to sign documents obligating you to charges and authorizing the movers to move your belongings. If possible, be available by phone, should any issues arise.

8. Have Cash Available To Tip The Movers
Have cash available to give to the movers once they are finished. For long distance moves, you will need to tip twice. Read Tipping your Movers for more information on tipping.

Clear communication from both you and the moving company is necessary for a successful move. Having hired professional movers, they will have gathered important details such as parking for the truck and any other relevant information prior to moving day.

Storage Locations

Los Angeles
5698 Bandini Blvd B.
Bell, CA 90201
P: 888-680-7200 Ext. 102
San Francisco
745 85th Ave
Suite L. Oakland, CA 94621
P: 888-680-7200 Ext. 135
New York
210 Meadowlands Pkwy d,
Secaucus, NJ 07094
P: 888-680-7200 Ext. 131

Business Hours(PST)

Monday: 8am - 4pm
Tuesday: 8am - 4pm
Wednesday: 8am - 4pm
Thursday: 8am - 4pm
Friday: 8am - 4pm
Saturday: Closed
Sunday: Closed
Shannon L.
Shannon L.
Jan 5, 2024

Movers who packed my things up in NY were great. I was also very impressed with how clear everything was, how fast the move coordinator Eric was with getting back to me. Read more testimonials

Danielle
Danielle Francisco
Feb 11, 2024

Terrific experience with Andres and his team. They were quick, efficient and very knowledgeable. Read more testimonials

Ria B.
Ria B.
Jan 10, 2024

Everything went smoothly with CA-NY Express Movers. They packed up my apt in NYC in no time, put it into storage for me while we found our new house. Read more testimonials

Back to top