Claim Form & Instructions

Start your claim process by downloading our claim form and follow the instructions provided.

cross country movers

Claim Instructions

Important: As you unpack, please keep note of your item's inventory numbers.

Let's start your claim process by choosing between option A or B, below:

Option A: If you have purchased a 3rd party insurance for your move, please file your claim directly with your insurance company. Your company will then contact us for the rest of the process.

Option B: If you have NOT purchased a 3rd party insurance for your move, please download our Claim Form and carefully follow the instructions provided.

Claims FAQ:
Here you can find answers to any questions you may have
in regards to the claim process.

For a more in depth assistance
Please contact our Claims Dept. at
(Include your job number in the subject)

Storage Locations

Los Angeles
5698 Bandini Blvd B.
Bell, CA 90201
P: 888-680-7200 Ext. 102
San Francisco
745 85th Ave
Suite L. Oakland, CA 94621
P: 888-680-7200 Ext. 135
New York
210 Meadowlands Pkwy d,
Secaucus, NJ 07094
P: 888-680-7200 Ext. 131

Business Hours(PST)

Monday: 8am - 4pm
Tuesday: 8am - 4pm
Wednesday: 8am - 4pm
Thursday: 8am - 4pm
Friday: 8am - 4pm
Saturday: Closed
Sunday: Closed
Shannon L.
Shannon L.
Jan 5, 2024

Movers who packed my things up in NY were great. I was also very impressed with how clear everything was, how fast the move coordinator Eric was with getting back to me. Read more testimonials

Danielle Francisco
Feb 11, 2024

Terrific experience with Andres and his team. They were quick, efficient and very knowledgeable. Read more testimonials

Ria B.
Ria B.
Jan 10, 2024

Everything went smoothly with CA-NY Express Movers. They packed up my apt in NYC in no time, put it into storage for me while we found our new house. Read more testimonials

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