claims

Claim Form & Instructions

Start your claim process by downloading our claim form and follow the instructions provided.

cross country movers

Claim Instructions


Important: As you unpack, please keep note of your item's inventory numbers.


Let's start your claim process by choosing between option A or B, below:

Option A: If you have purchased a 3rd party insurance for your move, please file your claim directly with your insurance company. Your company will then contact us for the rest of the process.

Option B: If you have NOT purchased a 3rd party insurance for your move, please download our Claim Form and carefully follow the instructions provided.

Claims FAQ:
Here you can find answers to any questions you may have
in regards to the claim process.

For a more in depth assistance
Please contact our Claims Dept. at claims@moveeast.com
(Include your job number in the subject)

Storage Locations

Los Angeles
5698 Bandini Blvd B.
Bell, CA 90201
P: 888-680-7200 Ext. 102
San Francisco
745 85th Ave
Suite L. Oakland, CA 94621
P: 888-680-7200 Ext. 135
New York
210 Meadowlands Pkwy d,
Secaucus, NJ 07094
P: 888-680-7200 Ext. 131

Business Hours(PST)

Monday: 8am - 4pm
Tuesday: 8am - 4pm
Wednesday: 8am - 4pm
Thursday: 8am - 4pm
Friday: 8am - 4pm
Saturday: Closed
Sunday: Closed
Shannon L.
Shannon L.
Jan 5, 2024

Movers who packed my things up in NY were great. I was also very impressed with how clear everything was, how fast the move coordinator Eric was with getting back to me. Read more testimonials

Julian Levis
Julian Levis
Jan, 6 2024

Movers who packed my things up in NY were great. I was also very impressed with how clear everything was, how fast the move coordinator Read more testimonials

Ria B.
Ria B.
Jan 10, 2024

Everything went smoothly with CA-NY Express Movers. They packed up my apt in NYC in no time, put it into storage for me while we found our new house. Read more testimonials

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