California New York Express

Privacy Policy

Websites That Collect Limited Information

California New York Express (hereinafter "CNYX") values the privacy of our customers and takes every known precaution to safe guard the information we collect, from unauthorized use. The following is a detailed explanation of the privacy policy for CNYX. Please note that this policy does not apply to those third-party sites that you may visit by selecting a hypertext link on one of our pages. You will need to consult those web sites' privacy policies in order to determine how your privacy is protected.

What Information Do We Collect?

CNYX believes it is important for you to know what types of information we collect when you use our site or sign up for one of our related services. We gather information about you when you visit our pages or the pages of certain partners and when you register for any of our services. Please note: CNYX does not collect any information about you in the form of cookies or spyware etc. other than what information you enter in the questionnaire.

Why Do We Collect This Information?

We use this information in order to serve the needs of our customers. We use the information we collect to personalize the service we provide our customers. We also use your information to process your requests to improve our customer service, to contact you, to conduct internal investigations.

How is Your Information Protected?

We employ firewall protection to prevent unauthorized access into our information storage areas. We maintain a rigorous hiring process to screen out potential employees with criminal backgrounds. When an employee is terminated or is no longer with the company, we change the access codes that the employee used to access any customer accounts.

Who Has Access To My Information?

We do not rent, sell, or share personal information about you with other people or nonaffiliated companies except under the following circumstances:

Employees in our technical department may have access to your information in order to conduct routine checks on the integrity of our system and in order to perform necessary maintenance work. Customer service representatives may also have access to your information in order to better serve you.

Furthermore, judicial requests by a duly authorized court will require us to divulge certain information regarding you should that situation arise. We may also share your information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law. Finally, should our company ever be bought or sold, your account information would then become the property of the new owner/entity.

We may share the statistical information we gather from our web site visitors, such as how many unique IP addresses visit our site, with advertising partners or other third parties.

Can I Correct Or Remove Information From Your Site?

You always have the option to make sure the information we have collected from you is indeed correct. We recommend, that you contact us first to discuss which information you may wish to remove without interrupting the quality of service we intend to provide for you. Our number is (888-680-7200)

Notice Of Changes To This Privacy Policy

We reserve the right to change this privacy policy at any time. However, if any changes do occur, we will publish the changes to our web that a new privacy policy has been implemented.

Affiliates

California New York Express is affiliated with VanLines.com. Any leads that cannot be accommodated by California New York Express moving will be referred back to our affiliates.

Effective: Tuesday, November, 2005